“Education is the most powerful weapon that you can use to change the world” - Nelson Mandela

QQI courses have a national standard and recognition.  They are generally more adult friendly as most assessment is by assignment rather than examination.


This core module has been developed to cater for a wide range of Level 4 participants.  It is designed to enhance communicative ability and confidence so that learners will be able to communicate effectively in both professional and personal life.  The learning outcomes address five different areas: information and communication technology, non-verbal and visual communications, effective interaction, reading and writing.

Computer Applications

The aim is to get a general understanding and practical experience of Databases, Spreadsheets and Computer Graphics.  Databases are used to store large amounts of data in a structured manner.  The module includes setting up simple databases, sorting data and searching for specific information.  Spreadsheets are used to perform calculations using formulae but are also about making columns of figures appear neat, aligned properly, etc.  In the graphics section, drawing tools are used to construct pictures from shape -requires little artistic flare.  

Customer Service

This module will give you the skills and knowledge you need to deliver quality customer care in the work place.  The module is a very useful one for work in all careers and areas of employment that deal with the public.


This module enables the learner to develop an understanding of the design process. It also encourages a visual awareness and appreciation of design in society in a historical and cultural context. The learner can develop the skills and language to use with a range of different media, materials, technologies and processes appropriate to specific design areas and then communicate these skills within their own artwork.

Personal Effectiveness

This module offers the learner the opportunity to develop, practice and gain credit for a range of key generic personal and interpersonal skills, which are important in dealing with many situations in working and social life.  There are four units: self-managed learning; issue resolutions; interpersonal skills and health, hygiene and safety.


This module is designed to give beginners or near-beginners a basic level of language competence.  The emphasis is on building the student’s confidence through skills of listening, speaking, reading and writing.  The student will develop the ability to use the language effectively for practical communication.  There are four units: interpersonal communication, travel and accommodation, food and drink, shopping and making purchases.

Functional Maths

This core module provides the learner with the skills to better understand and work out day-to-day mathematical calculations.  The techniques are in the context of real life situations: financial problems such as percentages, bills, taxes, currency conversions & interest calculations and using algebra to solve simple common problems.  Learners will be expected to use calculators routinely in solving real problems.  Basic arithmetic would be very beneficial.

Workplace Safety

The purpose of this award is to equip the learner with the knowledge, skill and competence to appreciate the importance of workplace safety. It is designed to develop skills in handling workplace items and safety equipment safely and effectively.

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